LUX Service Design is a different type of consulting firm. We don’t want to come in your institution, tell you what you should do, and then leave. Instead, we work with you to empower staff members to make service design and assessment part of the fabric of your institution. We’re focused on the user experience and the service provider’s experience.
We are LUX Service Design, and we are here to work with you.
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Drop us a line and let's talk service design!