Netspeed 2018, Opening Keynote

Opening keynote presentation for Netspeed 2018 in Sherwood Park, AB, Canada. October, 2018

ALA Annual 2018

Future of Libraries Fellowship: Developing Library Service Design Heuristics presented in New Orleans, LA on June 23, 2018.


More about the Library Service Design Heuristics card deck and associated files for download.

Distance Library Services 2018, Closing Keynote

Closing Keynote presentation for Distance Library Services 2018 conference in San Antonio, TX. April, 2018